Clock issue in song menu
i got an Eloquencer (FW 1.3.8) a few moth ago and are using it for sequencing drums as well as one bass and one synth line.
I want to use this as a live performance tool and be able to switch between created parts, mute/unmute tracks, apply ratchets, etc.
But when doing so i really struggle to get pleasant result.
As soon i go to the song menu (Func+Song) the sequencers clock gets broken. I think the same happens when holding down only the FUNC+Ratchet button.
In this menu, the time between the first and the second step is bigger than for all other steps from 2-16. So the clock is messed up and jittering.
Now when i start turning the encoder to navigante to "Play Parts", the sequencers clock is slowed down extremely. As soon as i stop turning the encoder, the clock is getting to normal speed again, but still the time between first and second step is bigger than all other steps.
When i then enter the "Play Parts" menu, the clock is back to normal and the sequencer works fine.
Does anyone else experience this kind of issue?
So i tried to avoid to let the module stay in "Song Menu" but instead stay inside the "play parts" menu where timing is working fine.
But when i then mute one track by pressing FUNC+Ratchet+TrackX, the display jumps back to the "Song menu" where the clock issue appears.
I hope the discription is understandable and would be happy to get this fixed anyhow.
Many thanks in advance.
PS: Just another issue i discovered: When the first step is a ratchet of triplets and you start the sequencer, only the first of the 3 notes is played. Anyone disovered this issue too?
Hi @modulpaule ,
It seems something really critical. Apparently it seems to be a FW problem but it is the first time I've been informed about this so maybe it could another thing. Let me check in depth and I will come back to you.
Thanks for the detailed feedback.
Hi @modulpaule ! OK ! 🙂 I've found something! Well... you found it ! The display was being refreshed out of the sync security zone.
It will be solved in the next FW update, meanwhile if you are interested I can publish a patch for version 1.3.8, If you are interested: Which OS will you use for update ?
Regarding the other issue. First ratchet only plays one note after power up. I can't reproduce it... Could you give me more context? tempo external or internal, track reset config, master track...
many thanks for the fast reply and especially for finding the issue this quick.
It would be really great to get a patch for the issue. I'm using a windows 10 PC for the update.
Regarding the ratchet issue, I'll start a new topic to have it seperated from this one.
sorry for asking again, but is there any chance to get the patch anytime soon?
Many thanks in advance.
@modulpaule Yes! sorry.
Please send us an email to firstname.lastname@example.org and we will explain on how to proceed