Track C gate stopped working
I can think on two possibilities:
1) You have the MIDI expansion installed (EME) and MIDI route is blocking the Track.
2) There is a HW issue. If a very negative voltage (-12 , -10...) from any module output is patched to the Eloquencer gate output ( output vs output connection ) the output transistor could be damaged. In this case we can offer different options: a) if you are into DIY and you fancy to repair it yourself we can guide you during the process, we always prefer this option, it is much more satisfying to repair you own things and it is a little less CO2 that we throw out there. If not we can take care of the repair. Which serial number do you have ? (it is beside the power connector).
Hi good afternoon,
I have exactly the same problem as drtrouthair, my track A no longer outputs a gate, all other tracks work. Is my eloquencer defective now? Also midi in route, all tracks are set to off at the EME. I hope someone can help me with soldering and etc. I unfortunately don't know my way around. How long would such a repair take? I also did a firmware update again, but unfortunately without success.
If the problem is on the GATE but the CV output is still giving different voltages we are probably facing option 2)
It is a HW problem.
If you have some experience in DIY I can explain you how to fix it, if you don't have experience or you don't want to do it, you can send it to us an we will fix it. In this last case please send us ans email to firstname.lastname@example.org and we will tell you how to proceed.
Thanks very much,
I have sent the Eloquencer to you, the error has been fixed and the module is on its way to me.
I would like to express my thanks again to Winter Modular, first class service !!!